Shipping and returns
Shipping
Within Canada
| Shipping service | Order Value | Shipping cost |
| FedEx Express | $0.00 – 9,999.99 USD | $23 USD |
| FedEx Express | $10,000.00 – 24,999.99 USD | $35 USD |
| FedEx Express | $25,000.00 USD and up | $63 USD |
To the US
| FedEx Express | 0.00 – 9,999.99 USD | $50 USD |
| FedEx Express | $10,000.00 – 24,999.99 USD | $80 USD |
| FedEx Express | $25,000.00 USD and up | $90 USD |
Other Countries
| FedEx Express | $0.00 – 4,999.99 USD | $100 USD |
| FedEx Express | $5,000.00 – 9,999.99 USD | $130 USD |
| FedEx Express | $10,000.00 – 24,999.99 USD | $170 USD |
| FedEx Express | $25,000.00 USD and up | $200 USD |
We ship our orders two times a week at Tuesdays and Thursdays via FedEx Express. If you are in a rush and need your order to be shipped right away, contact us at hello@misfitdiamonds.com, we will do our best to accommodate your request.
Returns
Please reach out to us for the return address and instructions.
The order can be returned within 14 days since receiving. Your item must be in the same original condition that you received it to qualify for a refund. If your request for refund is approved, you will receive a full refund minus shipping expense, within a certain amount of days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You should consider using a trackable shipping service and purchasing shipping insurance. We don’t guarantee that we will receive your returned item.