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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping Costs and Expected Date of Delivery
Domestic Shipping
| Order Value | Shipping cost | Estimated Date of Delivery |
|---|---|---|
| $0.00 – $9,999 USD | $29 USD | 1-3 Business Day(s) |
| $10,000.00 – $24,999 USD | $37 USD | 1-3 Business Day(s) |
| $25,000.00 USD + | $68 USD | 1-3 Business Day(s) |
| Order Value | Shipping cost | Estimated Date of Delivery |
|---|---|---|
| $0 - $5,000 USD | $25 USD | 1-3 Business Day(s) |
| $5,000 - $10,000 USD | $35 USD | 1-3 Business Day(s) |
| $10,000 - $24,999 USD | $50 USD | 1-3 Business Day(s) |
| $25,000.00 USD + | $200 USD | 1-3 Business Day(s) |
| Order Value | Shipping Costs | Estimated Date of Delivery |
|---|---|---|
| £0 - £2500 (Royal Mail) | £10 | 1-3 Business Day(s) |
| £2500 + (FedEx) | £54 | 1-3 Business Day(s) |
Shipping out of Canada
| Order Value | Shipping cost | Estimated Date of Delivery |
|---|---|---|
| $0.00 – $9,999 USD | $50 USD | 1-3 Business Day(s) |
| $10,000.00 – $24,999 USD | $57 USD | 1-3 Business Day(s) |
| $25,000.00 USD + | $100 USD | 1-3 Business Day(s) |
| Order Value | Shipping cost | Estimated Date of Delivery |
|---|---|---|
| $0.00 – $2,999 USD | $25 USD | 7-10 Business Days |
| $3,000 - $9,999 USD | $35 USD | 7-10 Business Days |
| $9,999 USD + | $50 USD | 7-10 Business Days |
| Order Value | Shipping cost | Estimated Date of Delivery |
|---|---|---|
| $0.00 - $4,999.99 USD | $100 USD | 3-5 Business Days |
| $5,000 - $9,999.99 USD | $130 USD | 3-5 Business Days |
| $10,000 - $24,999.99 USD | $170 USD | 3-5 Business Days |
| $25,000.00 USD + | $200 USD | 3-5 Business Days |
Shipping out of USA
| Order Value | Shipping Cost | Estimated Date of Delivery |
|---|---|---|
| $0.00 – $9,999 USD | $29 USD | 1-3 Business Day(s) |
| $10,000.00 – 24,999 USD | $37 USD | 1-3 Business Day(s) |
| $25,000.00 USD + | $68 USD | 1-3 Business Day(s) |
| Order Value | Shipping cost | Estimated Date of Delivery |
|---|---|---|
| $0.00 - $4,999.99 USD | $100 USD | 3-5 Business Days |
| $5,000 - $9,999.99 USD | $130 USD | 3-5 Business Days |
| $10,000 - $24,999.99 USD | $170 USD | 3-5 Business Days |
| $25,000.00 USD + | $200 USD | 3-5 Business Days |
Returns
If your stones don’t work out for you no sweat!
You have 14 business days to return your order for a full refund minus shipping costs. Just send us an email for the return address.
Please ensure that the returning stones are in the original condition that they were received, and please email us your order number with tracking information for the return shipment. It is the responsibility of the recipients to cover all return shipping costs. We recommend using a trackable shipping service with shipping insurance as we process refunds upon the products arrival.
One more thing!
Melee purchases are non-refundable.
Have any additional questions?
Please reach out to us!
hello@misfitdiamonds.com
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